Contact
Tell us what you are running today and where it hurts. The first call is with a senior engineer, and it is free.
How to reach us
Sales & new projects
officeSales@nexumforge.com
+44 20 7946 0142
Answered within one business day.
Existing clients
Use your shared channel or the support desk.
P1 incidents answered within 15 minutes, 24/7.
Careers
Press & partnerships
officeSales@nexumforge.com
Marked “Press” in the subject line.
Registered office
Nexum Forge S.A. de C.V.
Av. Bosque de Zafiro 1420, Piso 9
Col. Miravalle Poniente
11940 Ciudad de México, CDMX, México
Office hours
Monday to Friday, 09:00–18:00 CST (UTC−6).
Daily overlap with teams from the US West Coast to Central Europe.
On-call support runs 24/7 for SLA clients.
What to expect
- Intro call, 30 minutes. Your current stack, your traffic and peak, and what is actually broken.
- Technical deep dive, 60 minutes. With the engineers who would do the work.
- Written proposal. Architecture direction, delivery plan, timeline and a fixed price.
Useful things to have ready
- Current platform and hosting setup
- Catalog size and number of channels
- Which ERP, PIM and payment providers you use
- Monthly traffic and peak-day traffic
- Your current conversion rate and page speed, if you have them
Send us a message
We’d love to hear from you
Contact us regarding any concerns or inquiries.